Ken Speakman

What is Empathetic Listening?

Empathetic listening goes a step further into trying to understand the feelings and emotions that are driving the speakers point of view. When we are listening empathetically we are trying to understand what the speaker is feeling.

Active Listening

The four components of communication.

Communication is made up
of four elements. A sender, a receiver, a message and a channel (how the message is transmitted)

Love Languages

The secret to this love language is to do the acts of service with a positive attitude and initiate the offer, instead of waiting it to be demanded or when it is required. Moreover, it is also important to note that if the acts of