Leading the way in Online Dispute Resolution.
Resolve conflict without the courtroom. Without the boardroom. Without the barriers. ResFam brings people together online with specialist mediators who understand the unique dynamics of each dispute.
It costs nothing to have a conversation with us.
Through secure, professionally facilitated online mediation, we bring people together from major cities to regional and remote communities — without losing the personal connection at the heart of the process.
Wherever parties are located, we help them have meaningful conversations, make informed decisions and reach practical agreements.
Secure, professionally facilitated mediation wherever you are.
In‑person sessions available for those who prefer to meet in the room.
Conflict can take hold of the relationships that matter most. Conversations break down, positions harden and finding a way forward can feel impossible. At ResFam, we don't just understand conflict — we know how to work with it.
Our team of highly experienced and accredited mediators, conciliators and Family Dispute Resolution Practitioners brings specialist expertise across relationship, family and workplace disputes. We offer a sophisticated and discreet mediation service that combines technical expertise with a calm, grounded and genuinely human approach.
We do not judge, take sides or decide the outcome. We help people move beyond painful disagreement, make informed decisions and find a clear, practical path forward.
We work with high conflict.
We understand family violence.
We conduct mediation online, Australia‑wide.
A safe, confidential and impartial environment where difficult conversations become possible — helping people move beyond conflict and reach practical, lasting outcomes.
Learn more →A structured mediation process that restores communication, protects workplace culture and reduces the significant cost of unresolved conflict.
Learn more →Our accredited FDR Practitioners guide separating families through one of life's most significant transitions — with clarity, confidence and compassion.
Learn more →Whether you're experiencing conflict with your partner, a family member or a close friend, these disputes are rarely about a single event. They are shaped by years of shared history, misunderstandings, unmet expectations and conversations that have never truly been resolved. At ResFam, we provide a structured, impartial environment where those conversations can finally move forward.
Everyone has the opportunity to speak, be heard and be understood without interruption or judgement.
We help uncover the patterns, assumptions and emotional triggers that continue to fuel the dispute.
Whether reconciliation, healthier boundaries or a workable agreement — mediation helps you move towards lasting solutions.
Relationships rarely break down because of a single conversation. More often, conflict develops over time through communication difficulties, financial pressures, differing expectations or simply growing apart. Mediation provides a circuit‑breaker — the opportunity to step out of familiar patterns and have a different conversation, one that is structured, respectful and focused on understanding rather than blame.
Family relationships are often the most enduring, yet the most complex. Mediation creates the space to slow those conversations down, separate today's issues from yesterday's hurts, and focus on what matters most now. Families don't need someone to decide who's right — they need the opportunity to understand one another, be heard equally and work together to find practical ways forward.
Some friendships are too important to simply walk away from. Others deserve an honest conversation before deciding whether it's time to let go. When conflict arises, many friendships quietly fade because nobody knows how to begin the conversation. Mediation creates a safe, structured space where misunderstandings can be clarified and difficult issues discussed respectfully — whatever the outcome, both people move forward with honesty, dignity and a clear understanding of where they stand.
The longer a dispute continues, the more difficult it often becomes to resolve. Positions harden, misunderstandings deepen and communication gradually breaks down. What began as a disagreement can become months — or even years — of frustration, avoidance and resentment.
The earlier people engage in mediation, the more options are usually available. You don't need to know exactly what the outcome will be. You simply need to be willing to start the conversation.
When people communicate well, collaboration improves, decisions are made more effectively and performance follows. When conflict is left unresolved, productivity suffers, trust declines and valuable time is diverted away from the work that matters most. At ResFam, we don't simply resolve workplace disputes — we restore workplace function.
Our role isn't to decide who is right or wrong. We help people understand what is preventing the workplace from functioning effectively and guide them towards practical solutions.
Most workplace disputes aren't caused by a single event. They're driven by unmet expectations, communication breakdowns and misunderstandings that have never been properly addressed.
The objective isn't simply to resolve today's disagreement — it's to establish practical ways of working together that reduce the likelihood of future conflict.
Most workplace conflict doesn't begin with a major incident. It usually starts with small misunderstandings, unmet expectations or conversations that never quite happen. Because colleagues usually need to continue working together, the goal isn't friendship — it's restoring a professional working relationship that allows everyone to perform at their best.
Conflict between business owners, directors, partners and senior leaders rarely stays confined to the boardroom. These disputes often involve competing priorities, commercial pressures, governance responsibilities and long‑established working relationships. Our mediation provides a confidential environment where leaders can have difficult conversations without compromising professional standing or authority.
Strong organisations don't require leaders who always agree. They require leaders who know how to navigate disagreement constructively.
Every team experiences conflict. The difference between high‑performing teams and struggling teams isn't the absence of disagreement — it's how effectively that disagreement is managed. Our team mediation process helps restore function by identifying barriers to collaboration, clarifying roles and responsibilities, and establishing practical ways of working together.
The longer workplace conflict continues, the more it affects productivity, staff wellbeing, decision‑making, retention and organisational culture. Early intervention protects more than relationships — it protects productivity, leadership, culture and organisational performance.
If conflict is preventing your workplace from functioning as it should, mediation provides the opportunity to restore clarity, rebuild professional relationships and get your people back to doing what they do best.
Book a confidential consultationOur accredited Family Dispute Resolution Practitioners help separating parents make child‑focused parenting arrangements and practical property agreements without immediately turning to the courts. We guide families through this process with clarity, confidence and compassion.
Separation ends a partnership, but it doesn't end your role as parents. Children rely on stability and consistency. Without a clear framework, conflict becomes the default, leaving children to navigate an uncertainty they didn't choose. Arrangements made in the heat of disagreement rarely last — they lead to repeated disputes and ongoing emotional strain.
Family Dispute Resolution (FDR) is a structured process designed to move you away from conflict and toward practical, child‑centred outcomes. This isn't about revisiting who was right or wrong — it's about building a parenting structure that works in the real world.
Our approach acknowledges the emotions involved without letting them control the outcome. As accredited FDRPs, we provide a managed environment to turn competing positions into workable agreements. The goal is predictability — a well‑constructed plan reduces the likelihood of future disputes and allows children to maintain meaningful relationships with both parents without being caught in the crossfire.
Section 60i certificates are official documents issued by Family Dispute Resolution Practitioners (FDRPs) as required under the Family Law Act. These certificates confirm that parties have attempted mediation through an accredited FDR service. If mediation does not proceed or does not result in a resolution, our FDRPs can issue a Section 60i certificate — necessary if you wish to apply to the Family Court for parenting orders, as the court requires evidence that genuine attempts at family dispute resolution have been made. The certificate will indicate the reason mediation did not proceed or was unsuccessful, which may include that one party refused to participate, that both parties participated but did not reach agreement, or that the FDRP considered mediation unsuitable for the circumstances.
Property settlement is rarely just about numbers. It represents years of work, shared decisions, and your future security. When handled poorly, disputes escalate into legal battles that consume the very assets you are trying to divide — leaving both parties worse off.
Family Dispute Resolution for property provides a strategic alternative to litigation. Instead of handing control to a court, mediation allows you to actively shape an outcome that reflects your reality.
Litigation can take years and deplete your resources through mounting legal fees. Mediation is focused and time‑effective. By reaching a resolution earlier, more of your assets remain intact to support your independent future — the goal is a clean financial break, one that allows you to move forward with confidence and control.
Left unchecked, it consumes your time, your money, and your peace of mind. Whether it's children caught in the middle, a financial future at risk, or a workplace under strain, the cost of doing nothing is always higher than the cost of taking action.
The path forward starts with a single decision. Trade the cycle of conflict for a definitive outcome. Your path forward starts here.
Our mediation services are structured, strategic, and relentlessly focused on resolution. We cut through the noise to deliver real, lasting agreements so you can:
You decide the terms, not a judge.
Bypass the emotional and financial exhaustion of litigation.
Transition from uncertainty to a clear, documented path.
Every day of delay is another day of avoidable stress.